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Legal Documents

Last updated: July 25, 2025

Terms & Conditions

Effective Date: July 25, 2025

Welcome to Aiork POS. By using our service, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Services Provided

Aiork provides a free web-based Point of Sale (POS) system aimed at Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. This service includes transaction logging, product management, and report generation to support your business operations.

2. User Responsibilities

  • Users are fully responsible for the accuracy and validity of the data entered into the system.
  • Users must be at least 18 years old and have the legal authority to represent their business.
  • Users are strictly prohibited from using the system for illegal activities, fraud, or other suspicious activities.

3. Data Collection & Use

By using this service, users agree to allow Aiork to collect and analyze transaction data (such as product names, prices, quantities, and timestamps) for the purposes of product development, automated insights, and AI model training.

4. Rights to Aggregated and Anonymized Data

Aiork reserves the right to use, analyze, and publish aggregated and/or anonymized data without revealing individual user identities. This data may be used for research, industry insights, or commercial purposes.

5. Security and Privacy

Aiork implements reasonable industry-standard measures to protect user data but cannot guarantee 100% security against external threats.

6. Termination of Service

Aiork reserves the right to suspend or terminate a user's account if there is evidence of policy violations, system abuse, or suspicious activity. The service may also be discontinued with prior notice.

7. Changes to Terms

These Terms & Conditions may be updated periodically. Users will be notified of any significant changes, and continued use of the service constitutes acceptance of the revised terms.

8. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Indonesia.

9. Contact

If you have any questions regarding these Terms & Conditions, please contact us via:

  • Email: support@aiork.id
  • Phone: +62 812 3456 7890

Privacy Policy

Effective Date: July 25, 2025

1. Data We Collect

  • Transaction Data: Products, prices, quantities, transaction totals, timestamps.
  • User Data: Business name, email, and login credentials.
  • Technical Data: IP address, device type, and access times.

2. How We Use Your Data

  • To provide and manage the POS system features.
  • To deliver automated business insights.
  • To improve product functionality and train AI models.

3. Data Protection

We use appropriate security measures to protect your information. Regular backups are performed to minimize data loss risks.

4. Data Sharing

We do not share individual transactional data with third parties unless required by law or with user consent.

5. Aggregated and Anonymized Data

We may use and publish anonymized and/or aggregated data for research, industry analysis, and commercial purposes without disclosing user identities.

6. Your Rights

  • Access and update your account information.
  • Request account deletion through official contact.
  • Contact us for any questions regarding your data.

7. Governing Law

This Privacy Policy is governed by the laws of the Republic of Indonesia.

8. Contact

Email: privacy@aiork.id

Phone: +62-812-3456-7890

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